27 December 2011

Giving Up On Hilton HHonors

I’ve been loyal to the Hilton family of hotels now for several years.  Over the past year, as an HHonors Diamond, I’ve increasingly felt like my loyalty is unrequited.  Finally, last month, I decided I was giving up on the program and, with it, Hilton hotels in general.  Here’s why:

Status Give-aways to Anybody

Qualifying for HHonors Gold requires 16 stays or 36 nights at a Hilton property; for Diamond it’s 28 stays or 60 nights.  This year I logged twenty stays, making Gold for next year.  A few months ago, anybody with a Visa Signature card could gotten the same status without doing anything other than asking for it.  I was not eligible for the promotion because I was already elite.  As I type this (December), anyone with a code widely available on the Internet can get Gold just for registering with that code.  My loyalty of 20 stays is being rewarded with Gold status, the same thing available to everyone just for the asking?

This matters because I will now be competing with these same people for rooms, upgrades, and other amenities.  It also matters because it says to those of us who achieved our status by being loyal to the brand “you are a chump.”

Lack of Upgrades

Twenty stays at Hilton properties this year from Pensacola to Paris and Seattle to Dublin to Warsaw, and I saw zero room upgrades.  Zero.  Not one.  The closest I came was the Hilton HHonors floor, which is just the same as the others except that it has a plaque in or near the elevator lobby that announces that it’s the HHonors floor.  No suite for me.  No junior suite.  Nothing of the sort.  And, in more than one instance, mentioning that I was Diamond and asking if an upgrade was available got me nothing more than a dismissive grunt.

Lackluster Properties

Then there are the properties themselves.  There are some really nice Hiltons out there, don’t get me wrong, but there are so, so many mediocre or just plain bad ones.  There seems to be no standard and the quality is so spotty that one never knows quite what to expect.  The problem is within each brand and across their brands:  some Hilton Garden Inns are better than some Hiltons; some Doubltrees are okay or even nice, while most are lacking, to say the least.  Hilton's whole branding strategy needs some serious rethinking:  I should be able to tell if I’m in a Doubletree or a Hilton or a Hilton Garden Inn or a Hampton Inn just by looking around the property.  Their brands should speak for themselves and they just don't.

Severe Devaluation of HHonors Points

Then there’s the severe devaluation of the points that Hilton undertook more than a year ago.  For instance, I stayed at a property in Paris the November before devaluation at a cost of 40,000 points per night.  I tried to book into the same property this October:  about 120,000 points per night.  Before Diamond members had the benefit of the Diamond Desk calling the hotel to do a “Diamond Force.”  That is no longer offered, further diminishing the points and the value of the program.  The crux of the change in points pricing is that hotels have a certain number of "standard"-point-rate rooms.  Once that inventory is exhausted, you can still book a room with points but this is where they really sock it to you and where the real devaluation shows.  They've basically gutted the program.

This is all too bad.  I used to love the HHonors program and was willing to overlook its shortcomings and the glaring issues with the properties themselves.  But now I’m just giving up and moving on.  So, to all of the new HHonors members who are suddenly Gold for the asking, enjoy the program.  You’ll have one less HHonors Gold member to compete with for your benefits.

What I'm On About Today (Tuesday)

David Frum on the Jesus-Versus-Santa Celebrity Smackdown.

The Pope warns of the evils of ... glitter.  Funny.

When I first heard about 3D printing, my reaction was similar to my reaction when I heard about the Internet:  it's almost impossible to get my mind around it.  I think this technology will be as revolutionary as the Internet has turned out to be.  This is one to watch.

23 December 2011

Bye-Bye Contact Lenses

After twenty-plus years wearing contact lenses, today is my last day with them.  Tomorrow begins a couple of weeks of wearing glasses before Lasik.  I hope having my 20/20 vision restored is as wonderful as everyone says!

04 December 2011

So Long, Jo'Burg

I won't say goodbye, because I fully intend to return.  At the airport now, way early for my flight, owed to the train having its last run at just eight o'clock.  A very nice, though quick, visit to Johannesburg draws to a close.

There may be those (perhaps the true 99%), who think that traveling 20,000 miles for a weekend trip is a little silly.  Perhaps so, but I'm glad I took on the adventure.  My time in Soweto yesterday was fantastic and shopping today at the craft market was a great experience.  Of course, I may be feeling otherwise in 26 or so hours when I finally make it home; but, for now, I'm feeling quite satisfied about the whole thing.  And, already looking forward to another South African adventure!

More to follow on my website upon my return.  For now, photos of me during my day-tour to Soweto, overlooking Jo'burg's north suburbs; in front of the World Cup stadium; and, at the welcome sign to Soweto:



03 December 2011

Messages From Soweto

"Tell America 'hello' from Soweto."

"We love Americans in Soweto."

"Thank you for buying my handiwork.  Please tell Americas Soweto wants them to visit here.  We want to meet them."

"Welcome to Soweto.  I hope you feel very comfortable and special here."

Just a few of the things I was told by those I met in Soweto this afternoon.  I spent the afternoon in the township and came away with a totally different impression of what the place is like; its history, and its present-day.  It was a very nice visit.  I can't wait to share more about it.  (I would share more and photos here, but the hotel internet is dreadful and is comically capped at 30MB.)

At any rate, a nice day here in Johannesburg.  Oh, and topped off with a little delicious springbok at supper.  Why are you both so cute and so tasty?!  (Google springbok if you have no idea what I'm writing about.)

The African Craft Market is planned for tomorrow, then who-knows-what, then the long journey home.

02 December 2011

Uneventful to Jo'burg

I made it halfway round the world as uneventfully as one can.  Getting the 5A from L'Enfant Plaza to Dulles worked really well.  Flight from Dulles to Amsterdam arrived about 50 minutes early, owed to strong tailwinds; a short six-and-a-half hours.  Flight from Amsterdam to Johannesburg was exactly on time.  On the last leg (eleven hours), I had an empty seat next to me.  And, I received two full meals, a snack, and an ice cream service.  Sort of what one expects on an American carrier (yeah, right).  Kudos to KLM for good and friendly service.

22 November 2011

Sunshine, Please. Please!

Another foggy, rainy, sunless morning in DC.  Just like yesterday was and just like tomorrow is predicted to be.  I like a rainy day here and there, but not a whole week.  Come on, just a peek of sun, please.

The view from this morning:

19 November 2011

What the Hell Is Going On In California?

If you haven't seen the appalling video coming yesterday out of Davis, California, you must take a look.  Basically, student protesters are sitting on the university's quad, arms linked.  It's pretty much basic civil disobedience, nonviolent to a fault.  Along come the Davis and UC Davis police in what I can only describe as an unprovoked attack.  Photos of the attack are here at the town's newspaper.

This blogger excellently captures the mood of the attacking officer, how he sadistically hoses the students in the face, at point-blank range, with pepper spray.  It's truly, truly disturbing.  These are the people who are supposed to be protecting the students?  As an alum of UC Davis, I find this shameful

In a perfect example of high irony, I went to the UC Davis website to see what spin the university is putting on this, the lead on their site was totally unrelated to yesterday's attack and stated "A Community That Embraces Civility."  What?!  This is what it says:

A community that embraces civility

UC Davis is a proud community filled with innovators, risk takers, artists, scholars and dreamers. For a century, together, we’ve contributed to California while helping to address some of the world’s most pressing issues.

18 November 2011

Platinum No More: Final Thoughts on My Mileage Run

Finally, this morning, the final miles from my mileage run of last weekend posted to my account and my status changed over from Platinum to Diamond. Mission successfully completed.

Some observations I made about myself and mileage running:  my inability to be able to sleep on a plane is a real handicap; as long as there isn't a screaming child, obnoxious adult, or something along those lines, I like to be in an airplane; and, I like to be on-the-go enough that I don't mind being on-the-go to nowhere

The main lesson I learned is that, if I go on a pure mileage run again in the future, I'd prefer to stick to a domestic itinerary, just to avoid overnight flights.  I'm not opposed to the idea of a pure mileage run but I'm more inclined to take a trip somewhere for just a day or two instead.  I like the idea of breaking up the longer stretches of flying. Many professional mileage runners will fly to their destination and return immediately, never leaving the airport.  I actually had this option:  I could have arrived at noon and left on a flight just 45 minutes later.  When I arrived in Warsaw I was so happy I'd not tried that approach.  I may have gone crazy; crazier, that is.  I admire their endurance but it'd make me miserable.

I am glad I tried mileage running.  And, of course, I'm glad for my Diamond status and all of the extra bonus miles that are headed my way.  It was a fun experience and makes for a great story. I'm the only one I know personally who can say "I went to Seattle and then Poland for the weekend." I'm also likely the only person I know who'd even want to say such a thing!

13 November 2011

Diamond Day In Warasaw

Another cold, chilly, damp November day in Warsaw.  At the airport on the way back home.  With my flight from Paris home I'll make my status goal and complete my mission.  :-)

Interestingly enough, happy to get back on a plane and head off to a new adventure.  I was so exhausted yesterday afternoon that I was unsure if I'd be ready.  But, after a great night's sleep, I'm ready to go again. Here's hoping for a smooth connection, smooth flights, and a safe trip home.

A photo looking out across the city from the Executive Floor, taken this morning on my way back from breakfast:




12 November 2011

If It's Saturday, It Must Be Poland

As I type I'm in a cold, dark, and dreary Poland.  But, alas, it's not as bad as it sounds:  it's not raining (nor snowing), I've "done" Warsaw before, so I can forego scurrying from sight to sight without too much guilt, and, perhaps most importantly, I like the cold.  Only problem today is that I didn't pack for it because I was trying to economize space.

To back-up a bit, my flight from Seattle to Paris was packed-in, cheek-to-jowl, completely sold-out.  I lucked out, though:  the infant ten rows back slept most of the flight; the two children in the row behind me (one about three and the other five), were about the best-behaved children I've ever seen, and my seat mate was completely okay.

We pushed back on-time and landed at such a time that we should have been on-time.  Of course, this being CDG (though they're not the only airport that does this), you never know when you're going to end up with stairs and a bus instead of a jetway.  We got the stairs and a bus, which adds precious minutes that I didn't have to spare:  the geniuses at Air France consider an hour enough of a connection time.  An hour to clear passport control, change concourses (a fifteen minute affair on its own), reclear security, and find the gate.  Because I hopped the passport control and security queues, and because I sprinted, I made it.  Just.  The flight was uneventful and not very full.

At the airport in Warsaw, I stopped into the lounge for a quick snack, stopped past the Air France office to sort out my seats for Sunday's flights, and taxied into Warsaw.  The ride was only about 10USD and twenty minutes.

The Warsaw Hilton is a newer hotel tower, 26 stories.  The staff were welcoming, the room was nice enough, and it felt good to be able to get out of my clothes an into a shower.  To bed early tonight to try to compensate for zero sleep last night.  All in all I've been satisfied with my first mileage run.  Let's see what tomorrow brings!

View from my room at the Hilton:



Four o'clock in Warsaw (nearly sunset, actually) and the back of the Hilton:

11 November 2011

Going Nowhere Fast

Yesterday, day one of my mileage run, came off without incident.  As I type I'm relaxing in the SkyClub in Seattle, awaiting departure of my flight to Paris.

The biggest hassle of my first day, as is often the case when flying out of BWI, is just the chore of getting to BWI.  In the past, I've taken the train from Union Station to the BWI station.  That would have meant taking the Blue/Orange Lines to Metro Center, then the Red Line to Union Station, then the MARC train to the BWI Rail Station, then the shuttle to the terminal, still a few miles distant from the train.

I thought I'd try something new this time and get the Green Line out to Greenbelt, and then the 30B bus, which goes directly to the airport.  First the bus was late by about fifteen minutes; then, the traffic was horrific.  It took us almost an hour to go the 23 miles from the metro station to the airport; we arrived about 40 minutes late.  I was so glad that I allowed what I thought would have been a ridiculous abundance of time to make it up there.  Had I not, I may have missed my flight and thrown the whole trip off.  I don't know which is less difficult, the bus or the train.  Either way, getting to BWI remains a chore to be avoided.

At any rate our flight loaded up and the boarding door was closed about ten minutes early.  We then sat at the gate for another twenty minutes waiting to push back.  Eventually we took off for a smooth and uneventful flight out to Salt Lake.  The only thing missing was an upgrade:  as I boarded I was #17 of about 60.  I wasn't surprised, though, since it was a Thursday night and the flight was packed to the gills.

Changing in Salt Lake was problem-free, as it usually is.  I made a quick pass through the SkyClub and then on to the gate.  The flight was boarding as I walked up.  I'd been upgraded about a week before departure day, so I boarded with First, had a seat, and relaxed for the flight to Seattle.

I made it to the Doubletree on the shuttle, checked-in, and was soon off to sleep.  It had been a long, tiring day.

Now for the next part of the adventure...

30 October 2011

What It Means to Be Number One

Well, don't be jealous, but I've been number one today.  Not just once, but twice!  As I boarded my flight from Dallas, the board showed me number one to be upgraded to First (there were no seats).  As I boarded my flight to San Francisco, again, I was number one; again, no seats.  I resisted the urge to break into chants of "I'm number one!  I'm number one!"

In both cases, I ended up with exit row seating with at least as much space as I would have had up front.  So, not such bad luck.  After all, "I'm number one!"  Well, not totally:  as I spend the night in California, my baggage remains in Minnesota.  I hope it's number one tomorrow!

03 October 2011

How to Turn Two One-Hour Flights Into a Fourteen-Hour Odyssey

Taxi Driver:  "How are you?"

Me:  "Tired.  We've been traveling for fourteen hours."

Taxi Driver:  "Oh, have you come from Europe?"

Me:  "No.  Florida."

Ah, the thrill of travel.  This weekend we were in Pensacola for a wedding.  (Wonderful event with a stunning bride and lovely guests.  More on that later, on my website.)  Our routing was Washington/National-Atlanta-Pensacola-Atlanta-Washington/National.  Easy.  But, we'd fix that!

On the way to Florida, except for a minor delay out of DCA, everything went smoothly.  On the way back, not so easy.

When we got to the airport in Pensacola we discovered there'd been some equipment downgrades, so the airline was way, way oversold all day.  They were looking for volunteers.  We discussed with the Delta rep what was on offer.  They would pay for us to take a taxi to Mobile, 75 or so miles away, give us each a $400 travel voucher, and meal vouchers.  We'd get home about four hours late.  Our time can be bought for that price, so we signed up.

The drive to Mobile was boring, uneventful, and expensive.  Upon arrival into Mobile, we found a stark and empty terminal.  Empty except for the Delta desk, which was a bit crazy.  Our Memphis flight was sufficiently late that we would never make our connection through to DCA.  So, we were rebooked again, this time through Atlanta.  That's where the real nightmare began.

In Atlanta there was no aircraft for our flight so one had to be brought in from the hangar.  That was delay one.  We finally boarded and awaited pushback ... paperwork ... etc., etc., etc.  We taxi, then hold short for about 45 minutes.  Some warning light would not go off in the cockpit.  Back to the gate.  That was delay two.  Wait at the gate as mechanics try to fix the problem.  Delay three.  They eventually do, but we wait.  Delay four.  Finally, it's pushback time [again], after nearly an hour.  Taxi to the runway but pull off to the side and hold short [again].  The weight/balance paperwork was not done!  Delay five.  Twenty minutes later, we were on our roll and into the air, only three hours late.

By the time we made it home it was two o'clock.  I never look back on these things and regret them, but I do look back and take instruction.  Would I do it again?  Ask me in a couple of days when I've recovered from the ordeal.  But, knowing me I would.  Adventure means surrendering to circumstances beyond my control.  And $400 for more travel!

26 September 2011

Web Updates

At long last, I've finally got some new updates posted to my website.  Here are click-throughs to them:

Cleveland
Oklahoma City
Buenos Aires

Next up:  cruise pages.  We took a combined 3000 photos, so I can't make any timeframe promises but it won't be six months this time.  Let me know what you think!

24 September 2011

Running For Diamond

Back in May I made Delta Platinum, their 75K flight-miles threshold.  The next threshold is Diamond, at 125K another 50K away.  Since Delta has a rollover feature to its program my strategy had been to accumulate as many miles as I naturally would up to 124,999.  That way I'd roll lots over and be almost to 50K (Delta Gold) early in the year.  Yesterday I rethought my strategy:  I'm going for Diamond.  Why?

Well, because I have a Delta co-branded AmEx, I received an offer in the mail earlier this year offering me bonus miles for reaching Gold or higher:  25K bonus miles for Gold, 50K for Platinum, and 100K for Diamond.  So, by reaching Diamond I'll be getting another 50K.  (To put that into perspective, our $1500 ticket to Buenos Aires in June cost just 60K Delta points.)  And, when I get to Diamond, Delta will gift me 20K miles and $200 toward a future flight.  And, I get a 100% bonus in addition to whatever miles I fly:  flying 1000 gets me a credit of 2000 miles.

This past week I calculated how many points I have and found out I needed just 12,600 points to get to Diamond.  My analysis showed me that I could fly those 12,600 miles and realize a return of almost 100,000 miles.  I decided it was worth it.  I was going to book my first pure mileage run.  Of course, I've added on legs and segments before but I've never taken a trip just solely for the points.

My mileage run comes in November and takes me from Baltimore to Seattle via Salt Lake City, on to Warsaw via Paris, and back to Dulles.  It's a little daunting but it will certainly be an adventure!  Details to follow and certainly postings to my website.

05 September 2011

The August Vegan

August as in the month, not its other definition, that is.

I decided that, for the month of August, I'd go animal-product free.  The decision was impromptu, nudged along by a week in Dallas during which I was so sick of heavy, meat-filled meals.  With a cruise coming in September, I knew I'd be eating lots of heavy, rich foods on the ship, so I figured I'd give it a whirl.

I've done a vegan diet for a week or two here and there, which is honestly no problem at all.  I wondered at the beginning of the month if I'd crave anything specific and if I'd be able to stick to my goal.  I did, and without much effort or unmanageable cravings.  The most difficult of the four weeks was the second week, after I'd become bored with my newly-limited choices in the cafeteria at work and the month seemed to have so many days left in it.

I can't say that I really felt any different or lost any weight.  But, then again, I didn't weigh in to check, nor did I adopt any other lifestyle changes I would if I try this again.  I incorporated no exercise and I made no changes that I know would help me (like going to bed at a regular hour).  And, the kitchen at home wasn't really ready for my snap decision, which makes a huge difference.

If I go animal-free for a period in future, I will have a plan together and try for a couple of months to see what changes I notice.  I'd be sure the kitchen was well-stocked with the right foods, have recipes ready, take my lunch to work every day, set aside time to exercise, and force myself to bed early enough to ensure eight full hours of sleep every night.  Perhaps those changes are more of a challenge than the diet!

27 August 2011

The Sky Is [Not] Falling

Hurricane Irene is headed north and we're all doomed!

Good grief, there's been nothing on the news for days except reporting about this storm and how it's going to get us all.  We'll be wind-blown, flooded, skewered with debris, and so on and on and on.  I haven't heard this much doom saying since ... since ... well, since Tuesday afternoon when the earthquake turned us all into idiots.

I watched the weather this morning.  Some reporter was on the beach at Ocean City admonishing that nobody in their right mind would be on the beach at Ocean City this morning (that's true), and telling us that it was getting bad.  "Let me check the windspeed for you back there in the studio.  ...  We're having sustained winds of 14 MPH.  This storm is getting cranked up!"  14 MPH?  Really?

I don't doubt that we'll get some wind, a good bit of rain, and that Old Town Alexandria, Annapolis and other flood-prone areas will flood.  But, is the world to come to an end tonight?  I doubt it.

I like to watch the news to see what's going but it becomes just a comedy when the reporters get sucked into their self-created vortex of doomsaying.

Here the rain has just begun and the wind is picking up a little.  Maybe it'll gust up to 14 MPH soon!  LOL

The first photo below is of the Washington Monument, which looked black.  The camera doesn't capture that very well, but it looked black against a gray sky.  The second picture is of the first rain bands of the storm.  It was neat that we could see them on the horizon about five minutes before the rain arrived here.



31 July 2011

Whirlwind Week of Travel

I'm on my last day of twelve days of travel.  In that time I've been to California--twice--and Texas, and made connections in Salt Lake City often enough that the check-in gal at the Sky Club there recognized me.  I've had a surprisingly good run on this trips, with no misconnects, no canceled flights, and no flights that stood out as being unpleasant.

On the hotel front, I've overnighted in four different Hilton properties and a Crowne Plaza.  The standout among them was the Hilton Burlingame, near SFO airport.  Quite nice.  (I've written reviews for them over on Trip Advisor, http://www.tripadvisor.com/members-reviews/quequedub).

Now, time to head home, and back to the heat after a nice one-night break from it here in San Diego.  So hard to leave 70s when one knows 100 degrees is staring straight at me.

25 July 2011

106 Degrees

The high today in Dallas was 106.  At ten o'clock at night it was still in the mid- to high-90s!  It's supposed to cool down to 83 degrees tonight.  I'll have to throw an extra blanket on the bed!

16 July 2011

More Balcony Produce

The balcony garden is having a productive year.  Today's harvest was about a half dozen jalapenos.  Photos of the peppers, part of the garden, and the beautiful, green mid-summer view:




06 July 2011

Miss USA: Turning Fact Into Theory

I'm amazed at people who can turn hard science and fact into a "theory," at how you can question that which can be proven.  How long before we have to start teaching in school the theory that the earth is flat?  After all, in spite of all of the facts to the contrary, there are those out there who believe that.

If you operate in a fact-based world, this video will leave you slack-jawed.  It's all sweet and pretty and cuteness, but get beyond all of that nonsense and think about what they're saying and the pride with which they tell us that they don't believe what has been proven.

03 July 2011

Hotter Than Hell...

...then all hell breaks loose.  Heat index of over a hundred today, with crazy humidity and zero breeze.

Then, all of a sudden, at about half past six, the sky became black, the wind came up, rain came in torrents, and there was tons of lightening, with some strikes so close that they shook the building.  Thankfully it cooled things down significantly:  temperature in downtown DC went from 92 to 68 in fifteen minutes!

Photos from the balcony, which don't really do the storm justice:



02 July 2011

Okra In Bloom

Over the past couple of weeks, the okra plant in the balcony garden has been in bloom.  On a few select mornings the plant has gone into bloom, which is simply beautiful.  From all we can tell, it goes into bloom only in the morning, done by about ten o'clock, so it's short-lived.  Here's a photo of one of the blooms from last weekend:

First Harvest of the Season

The balcony garden this year features three tomato plants, okra, jalapeno, soy beans, and chard, along with an herb selection (mint, parsley, basil, and rosemary), and the lemon tree.  Not counting the plentiful herbs that we've gotten so far (they grow like weeds!), this morning we harvested the first item:  a small tomato.  


Last year, because of balcony construction at our building, there was no balcony garden.  In 2009, we had a half dozen tomato plants, along with some other stuff, but tomato blight ravaged the plants and only one plant produced anything.  This year two of the three tomato plants are full with green tomatoes, all progressing nicely.

I'm looking forward to having a small taste of tomato for lunch!

22 June 2011

Why Does Technology Hate Me?

I would love to know what I did to technology. What did I do that was so egregious that I deserve its cold shoulder and outright hostility.

Case in point: last night, I'm working on my website. I was uploading photos, writing narrative, organizing the pages, and so on. I went to delete a duplicate page, and, poof, like magic, the program deletes half of my site. Gone.

I consulted resident technical support (that's Philip). He could see the deleted pages still on my computer but he couldn't get them back into the program. He was encouraged by this; I was not. Seeing what you really want and not being able to get to it might be worse than not seeing it at all!

So, now I'm trying to sort out what to do next. The program I was working on was supposed to be the one I would use to start my site anew but now I might be back to the drawing board. Frustrating.

I never really hated you before, technology, but I'm certainly starting to now.

21 June 2011

Wading Through the B.A. Photos

I managed to get all of our Buenos Aires photos numbered, renamed, backed up, uploaded, and sorted. It was quite an undertaking to wade through about 1700 (!) photos.

Now, I've begun work on my web pages and all of the writing and organizing that goes along with that. I'm determined to have it all done by month's end. Hopefully I can make my self-imposed deadline!

Soon you'll be able to read all about some great meals, our wonderful hotel, the volcano, and a crappy Delta flight. I know you can't wait!

18 June 2011

"History Doesn't Repeat, But It Rhymes" Sounds Familiar

Overheard while waiting in line at Immigration Control at Dulles Airport, this past week.  From the overarching conversation, I think this was between a father and son.  Here goes:

Younger one:  "Why is it some people have two passports."

Older one:  "Two?  Well, it's almost impossible."

"I know some guy at school who has two."

"Can't be."

"Yeah, I saw it."

"I think you don't know what you saw."

"Well, [so-and-so] has a Canadian and an American passport."

"Maybe you don't know what you saw."

"I saw it.  His father is Canadian, so he can have that."

"Why would anyone want to be Canadian?"

Happy Father's Day!

16 June 2011

Home

Finally made it home. We had one final misconnect this morning. (Honestly, Delta scheduling, was there any chance we would clear immigration, find our bags, clear customs, recheck our bags, go through security, and make it to our gate in less than 90 minutes?! I'll never understand why you schedule these silly connections.)

At any rate, we are home. And exhausted!

15 June 2011

Time to Fly

Looks like flight is a go. Taking off in an hour. Atlanta, here we come!

Leaving Buenos Aires? Looks Like a Go

Our plane, which flew overnight last night from Atlanta, has made it here and is sitting at the airport. Online our flight shows on-time, and it looks like we will fly today. Thank you, Mr Volcano, for cooperating. At least a little.

Buenos Aires is sending us off with overcast skies a rain showers. It's the first rain and the worst weather we've seen since we left home. That's okay: rain and clouds seem to fit with vacation's end.

14 June 2011

Monday, and the Big Four-Zero, In Buenos Aires

Yesterday, Monday, was a low-key affair: a little birthday shopping, a little souvenir shopping, and a fabulous dinner. We circled back around last night for dinner at the same place we had eaten on night two. The steak wasn't quite as tasty, but it was still very good. The wine Philip ordered, a Patagonian Malbec, was incredible and the best of the trip. The hotel surprised me with a birthday cake, which was a really nice touch, one of many they've managed. A nice birthday.

Of course, we had expected to return home today, so our eyes are a little on the volcano, the wind direction, and flight schedules. Hopefully we can manage to get out tomorrow.

13 June 2011

Mother Nature Insists I Remain On Vacation

Well, just got word from Delta that our flight for tomorrow night has been canceled. The airport closed yesterday and hasn't yet reopened. We've been rebooked to go out Wednesday night. Luckily, Philip had overbooked the room by a night originally and handn't altered the reservations, so we won't be seen roaming the streets without a place to sleep. Stay tuned!

Oh, on the way in from our day out, some woman came across the lobby, addressed me by name, and wished me a "happy birthday." She was the Guest Services Manager for the hotel. What's most impressive is that we hadn't met her. She somehow knew who I was; and she knew who between the two of us I was.

I'll suffer through another day here. :-)

Stuck in Buenos Aires?

Well, the winds have shifted direction and the volcanoic ash has swept back over Buenos Aires and has closed the airport and covered the city in a haze. I hope it sorts itself out soon! Time to fly tomorrow!

12 June 2011

Sunday in Buenos Aires

Sunday was sleep-in day for us here in B.A. We roused a little late and were out by about eleven o'clock. We stopped for a quick coffee at the train station across the park from the hotel and then got the subway to the San Telmo market, a Sunday tradition here.

We went first to the indoor market. It was okay but nothing too special. On our way to our next planned stop we stumbled across the main attraction, the outdoor market. It was much better and pretty much lived up to my expectations. Highly recommended.

From there it was lunch, a quick visit to the National History Museum (not worth the trip, honestly), and headed back to the room, wrapping up our sightseeing by sundown.

Tomorrow, Monday, is our final day here. Tme flies!

11 June 2011

Lesson Learned in B.A.: Don't Ever, Ever, Ever, Not Ever...

...be on vacation and leave your hotel room without something that will take a picture. We did just tonight on the way to dinner. Philip ordered "Suprema Chicken Maryland," under the "Bird" section of the menu at a restaurant here in Buenos Aires.

What came? Well, the unbelievable. There was a cutlet of chicken breast with the tiniest little leg sticking out its side. Atop this was a very, very thin slice of grilled ham. Topping it off was a pile of roasted red peppers. That was all on the left side of the plate. On the right side was a silver-dollar-sized dollop of [orange-colored] mashed potatoes, with a two-inch long potato chip stuck in it. Next to that was a small dish of grits with white cheese melted in them. In between these opposing sides of the plate was ... the pièce de résistance of the whole, hot mess: a whole banana, peeled, breaded, and deep fried.

We didn't--and still don't--know what to make of it. But, it was hilarious and worth the price of admission.

But, the moral of my post is, don't leave home without something to record such moments. I wish I'd had my camera!

Saturday In Buenos Aires

We awoke Saturday morning to crystal clear skies. We readied ourselves, headed out to breakfast, then on to the sights.

I'd wanted to visit the Falklan Island War Museum. Turns out, it's a memorial, which we'd already seen. There is no museum. Oh, well.

Next, it was on to the British Clock Tower. The doors were open, so, we went in ... to find a security guard and a staff person. They were there to tell people that the tower was closed. Seems a locked door might have done the same job. But, a locked door and sign employ nobody. :-)

On to the next site, The Fine Arts Museum. Though the downstairs was inexplicably closed, the upstairs was open and featured some nice pieces from Argentinian artists from the last century.

Next, we strolled to one of the shopping streets, had lunch, and did some window shopping. After lunch we spent an hour or so in the Botanical Gardens before heading back to the room to freshen up for dinner.

Another nice day in B.A.

PS: I'd love to post photos, but how to do that on my iPad escapees me. I'm open to advice!

Buenos Aires Update

We've been non-stop on-the-go since day one. Wednesday we strolled several neighborhoods, saw the obelisk, the insanely-wide main boulevard (world's widest), and generally got the lay of the land

Thursday we saw Plaza Mayo, site of the presidential palace (Casa Rosa), the cathedral, a couple of minor museums, saw the square in front of, and the façade of, Congresso (the legislative building), toured Teatre Colón, and had a fabulous dinner.

Yesterday we toured the inside of the Congresso, and did a lengthy stroll, from Pl. Italia to the Monument to the Spanish, the German Monument, through the Pl Mitre, and to the Ricoletta Cementery. What a full day, and lots of walking.

Lots of beautiful photos and great experiences to share.

Today is Saturday, and we are about to begin our exploring anew! More to come...

10 June 2011

Last Flight to Buenos Aires

Apparently, we were on the last Delta flight into Buenos Aires, the airport having been closed after we arrived. No flight Wednesday and last nitght's apparently left twelve hours late, sometime this morning. There's a volcano in Chile that's erupting and wrecking havoc on air travel to, from, and through half of the continent.

Let's hope the hellfire and damnation finish before Monday!

08 June 2011

Tuesday on Delta; Wednesday in Buenos Aires

Rough beginnings; smoother endings

We spent last night on the flight from Atlanta to Buenos Aires. It was pretty excruciating and a reminder of why I avoid flying American carriers overseas. (More on Delta's disappointing showing later.) Arriving into Buenos Aires is no easy affair either: queue to pay $140 each (!) to enter the country; wait in line to clear immigration; then, the worst, waiting behind literally hundreds (!) of people to clear customs. Geeze!

But, things began to look up from there. We paid for a remis into town and were at our hotel in about an hour. We received such a spectacular welcome from the staff! We were very impressed. When the bellhop was showing us around our room, the doorbell rang. "That must be your butler." It was!

We unpacked, showered, and headed out to lunch. Thereafter it was time to explore, which we did: the shopping street, Ave 9. Julio, and a couple of squares. Now it's a little rest before dinner.

07 June 2011

Time To Fly

Departure day is finally here and it's time to head out. Buenos Aires, here we come!

05 June 2011

Almost Time to B.A.

Time is flying!  I can't believe it's almost time for me to fly as well!  Almost time to go to Buenos Aires!

We booked into Delta's new premium economy product.  I'm looking forward to seeing what it's all about and if it was a wise way to spend $120.  I think so, but time will tell.

Here's some more about Delta's new economy product:  http://www.youtube.com/watch?v=HM2KTn_qtgE&feature=youtu.be

Today I spent trying to pull together my rags and bags.  I think I'm pretty well sorted.

Back to work tomorrow...

04 June 2011

The Great Communicator

Overheard this morning on Connecticut Avenue:

"Den, he gone ax me and he know I'm a be like 'no, bitch!'. Ann, den, he gone be like 'ah-huh!,' Ann I ain' 'bout to hear dat!"

Okay, right.

31 May 2011

Your Commute Is Killing You. You knew that.

I saw this today from Slate.  Of course, it's not at all surprising.  My commute is all of twenty minutes and, by the time I get to work, I feel like I've been through a trial-by-ordeal.  I can't imagine sitting in a car or on a train for an hour, every single day ... twice a day!  Crazy ...

From Slate:


Your Commute Is Killing You

Long commutes cause obesity, neck pain, loneliness, divorce, stress, and insomnia.

By Annie Lowrey
This week, researchers at Umea University in Sweden released a startling finding: Couples in which one partner commutes for longer than 45 minutes are 40 percent likelier to divorce. The Swedes could not say why. Perhaps long-distance commuters tend to be poorer or less educated, both conditions that make divorce more common. Perhaps long transit times exacerbate corrosive marital inequalities, with one partner overburdened by child care and the other overburdened by work. But perhaps the Swedes are just telling us something we all already know, which is that commuting is bad for you. Awful, in fact.

Commuting is a migraine-inducing life-suck—a mundane task about as pleasurable as assembling flat-pack furniture or getting your license renewed, and you have to do it every day. If you are commuting, you are not spending quality time with your loved ones. You are not exercising, doing challenging work, having sex, petting your dog, or playing with your kids (or your Wii). You are not doing any of the things that make human beings happy. Instead, you are getting nauseous on a bus, jostled on a train, or cut off in traffic.

In the past decade or so, researchers have produced a significant body of research measuring the dreadfulness of a long commute. People with long transit times suffer from disproportionate pain, stress, obesity, and dissatisfaction. The joy of living in a big, exurban house, or that extra income left over from your cheap rent? It is almost certainly not worth it.

First, the research proves the most obvious point: We dislike commuting itself, finding it unpleasant and stressful. In 2006, Nobel laureate Daniel Kahneman and Princeton economist Alan Krueger surveyed 900 Texan women, asking them how much they enjoyed a number of common activities. Having sex came in first. Socializing after work came second. Commuting came in dead last. "Commuting in the morning appears particularly unpleasant," the researchers noted.

That unpleasantness seems to have a spillover effect: making us less happy in general. A survey conducted last year for the Gallup-Healthways Well-Being Index, for instance, found that 40 percent of employees who spend more than 90 minutes getting home from work "experienced worry for much of the previous day." That number falls to 28 percent for those with "negligible" commutes of 10 minutes or less. Workers with very long commutes feel less rested and experience less "enjoyment," as well.
Long commutes also make us feel lonely. Robert Putnam, the famed Harvard political scientist and author of Bowling Alone, names long commuting times as one of the most robust predictors of social isolation. He posits that every 10 minutes spent commuting results in 10 percent fewer "social connections." Those social connections tend to make us feel happy and fulfilled.

Those stressful hours spent listening to drive-time radio do not merely make us less happy. They also make us less healthy. The Gallup survey, for instance, found that one in three workers with a 90-minute daily commute has recurrent neck or back problems. Our behaviors change as well, conspiring to make us less fit: When we spend more time commuting, we spend less time exercising and fixing ourselves meals at home.

According to research from Thomas James Christian of Brown University, each minute you commute is associated with "a 0.0257 minute exercise time reduction, a 0.0387 minute food preparation time reduction, and a 0.2205 minute sleep time reduction." It does not sound like much, but it adds up. Long commutes also tend to increase the chance that a worker will make "non-grocery food purchases"—buying things like fast food—and will shift into "lower-intensity" exercise.

It is commuting, not the total length of the workday, that matters, he found. Take a worker with a negligible commute and a 12-hour workday and a worker with an hourlong commute and a 10-hour workday. The former will have healthier habits than the latter, even though total time spent on the relatively stressful, unpleasant tasks is equal.

Plus, overall, people with long commutes are fatter, and national increases in commuting time are posited as one contributor to the obesity epidemic. Researchers at the University of California–Los Angeles, and Cal State–Long Beach, for instance, looked at the relationship between obesity and a number of lifestyle factors, such as physical activity. Vehicle-miles traveled had a stronger correlation with obesity than any other factor.

So, in summary: We hate commuting. It correlates with an increased risk of obesity, divorce, neck pain, stress, worry, and sleeplessness. It makes us eat worse and exercise less. Yet, we keep on doing it.
Indeed, average one-way commuting time has steadily crept up over the course of the past five decades, and now sits at 24 minutes (although we routinely under-report the time it really takes us to get to work). About one in six workers commutes for more than 45 minutes, each way. And about 3.5 million Americans commute a whopping 90 minutes each way—the so-called "extreme commuters," whose number has doubled since 1990, according to the Census Bureau. They collectively spend 164 billion minutes per year shuttling to and from work.

Why do people suffer through it? The answer mostly lies in a phrase forced on us by real-estate agents: "Drive until you qualify." Many of us work in towns or cities where houses are expensive. The further we move from work, the more house we can afford. Given the choice between a cramped two-bedroom apartment 10 minutes from work and a spacious four-bedroom house 45 minutes from it, we often elect the latter.

For decades, economists have been warning us that when we buy at a distance, we do not tend to take the cost of our own time into account. All the way back in 1965, for instance, the economist John Kain wrote, it is "crucial that, in making longer journeys to work, households incur larger costs in both time and money. Since time is a scarce commodity, workers should demand some compensation for the time they spend in commuting." But we tend not to, only taking the tradeoff between housing costs and transportation costs into question.

How much would we need to be compensated to make up for the hellish experience of a long commute? Two economists at the University of Zurich, Bruno Frey and Alois Stutzer, actually went about quantifying it, in a now famous 2004 paper entitled "Stress That Doesn't Pay: The Commuting Paradox." They found that for an extra hour of commuting time, you would need to be compensated with a massive 40 percent increase in salary to make it worthwhile.

But wait: Isn't the big house and the time to listen to the whole Dylan catalog worth something as well? Sure, researchers say, but not enough when it comes to the elusive metric of happiness. Given the choice between that cramped apartment and the big house, we focus on the tangible gains offered by the latter. We can see that extra bedroom. We want that extra bathtub. But we do not often use them. And we forget that additional time in the car is a constant, persistent, daily burden—if a relatively invisible one.
Do not take it lightly. People who say, "My commute is killing me!" are not exaggerators. They are realists.


Annie Lowrey reports on economics and business for Slate. Previously, she worked as a staff writer for the 
Washington Independent and on the editorial staffs of Foreign Policy and The New. Her e-mail is annie.lowrey@slate.com.

Article URL: http://www.slate.com/id/2295603/

30 May 2011

So Unready for Argentina

Just a week away from leaving for Buenos Aires and virtually no planning done!  What's wrong with  me? Yes, yes, hotel and flights all sorted, and at least some preliminary research done, but nowhere near what I should have done by now.

I will get it all sorted out, though.  I'll be ready for Argentina; will it be ready for me?!

10 April 2011

How Could I Forget Dallas?

I posted my South Africa pages last night but, somehow, I totally forgot to mention that I also posted a page with my Dallas photos and such. You can access that here:

Up next: Oklahoma City!

09 April 2011

South Africa Pages Posted ... Finally

At long last I've posted my South Africa pages.  They were ready a couple of days ago but the program I use is so old and antiquated ... and, apparently, flawed, that it kept undoing what I'd done.  No clue why but it's scared me off of the program:  I'm looking for new web design software.  But, I digress.

My South Africa pages are chock-full of photos and verbiage, as you'll see.  Here's the link to the main page:

http://www.quadewhitmire.com/Travel_2011_South_Africa_Page_Main_Page.html

Let me know what you think!

01 April 2011

Flashback ... to the 1800s

This is a story from ... today, in a county in East Texas:

ANDERSON COUNTY, TX (KLTV) - Many Texas Courthouses fly both the American and Texas flags, but the Anderson County Courthouse in Palestine now flies three. The third flag is the first Confederate flag. Anderson County Commissioners voted Monday to approve flying the flag. They declared April Confederate History and Heritage Month to honor those who fought the Civil War.



26 March 2011

Cold In Oklahoma City

Saturday in Oklahoma City.  Yesterday was so gorgeous:  sun and seventy degrees; today it was cloudy with highs only near fifty, with a stiff, damp wind that left wind chills in the 30s.  I'm so glad I did the memorial and some walking around yesterday.  Wow, was it cold!

Today I went had a nice breakfast at the hotel, then headed out to the Oklahoma Museum of Art, then to have a look at Bricktown and its canal and riverwalk.  Next, I took to the car and explored some neighborhoods, popped into a western wear store, and went to the mall for sock shopping and to Target to get some undershirts.  Undershirt and sock shopping is not very interesting but it was productive.

I was struck again today by how empty Oklahoma City is.  It feels as if it's been evacuated:  there are no people and, while there are parked cars, there are almost none driving the streets.  It's all very, very odd, as one sees.  This is just a sampling, as I'll update my website shortly.




25 March 2011

Fifty Before Forty

Just in time for my big four-oh, I finally made it to my fiftieth state, Oklahoma.  I flew into Dallas last night, overnighted there, then fetched a rental car and drove up to Oklahoma City this morning.  My God, what a long four hours that was!  It's a pretty boring drive, but I can now say I've been to every state!  There are some I want to loop back to (I was only nominally in New Hampshire, Kansas, Idaho, and Michigan), but this is still a milestone for me.

As I type, I'm freshly back from the Oklahoma City bombing memorial.  I was very impressed.  I wasn't to going to go to the museum, just the memorial, but I did and I'm glad I did.  I'll be putting more verbiage and photos on my site later, but, for now, here's a taste of the beautiful and elegant reflecting pool and one of the gates.




22 March 2011

The Birthday Trip: Buenos Aires

Finally settled on where to go for my big four-oh:  Argentina.  Headed down to Buenos Aires in June.  Second time to Argentina; second time to the Southern Hemisphere in just a few months.  Now, to the planning.

21 March 2011

We Should Rename Metro Center Purgatory Center

What a hallacious commute this morning!  It was my worst commute since the Metro accident year before last.  There was some problem that caused single tracking on the Blue/Orange, downtown.  So, that meant that trains in both directions were sharing the eastbound track.  What did that mean for me?  I spent almost a half hour on the platform, awaiting a train eastbound while five westbound trains serviced the station.
 
That's only part of the problem.  The other issue was the crush of people.  Metro seems to me to be completely broken, something to be avoided if possible.  It's sad.  Other folks also had commuting hell, but at other stations.  Metro does like to spread the misery around.
 

05 March 2011

The Strange Ways of Hotels

This past week I gave in and tried Priceline for the first time.  I'd already booked in at the Hilton Baltimore for a Friday night, at a rate of $166 per night, which I thought was way, way too high.  But, it was for a special occasion, so I was ready to bite the bullet and pay.

Just for kicks, I thought I'd bid on Priceline to see what things cost.  I bid $65 per night for two nights at a four-star property.  Nothing.  So, I bid $85 per night for two nights.  The result?  I got TWO nights at ... drum-roll ... the Hilton!  The exact same hotel, for half price!

Now, the only downside is that I won't get any of the Diamond benefits or earn any Hilton points while there, but, really, are those benefits worth anything approaching $160 additional dollars for a two-night stay?  No way.

Look, I'm willing to pay a little extra for the points and the Diamond benefits, but, at this rate, I'm happy to abandon earning points altogether.  With the money I'm saving I can buy breakfast (the only real Diamond benefit Stateside), and come out with about an extra $100 in my pocket.  Come on, Hilton, please be realistic!

14 February 2011

Home From Africa, In One Piece

We made it home last night at about 6:30.  Even though the flights were very, very long, everything went as smoothly as it could have.  We had good flights, complete with very pleasant service, nice smooth landings, and were even reunited with our bags when we arrived in Washington.  What more could one ask for?

Now, it's time to unpack, do laundry, and settle back into life.  So glad I took off an extra day to do all of that.  I'm sure my colleagues are pleased to not have to deal with a jet-lagged, exhausted Quade.

Back to reality tomorrow.  Oh, and I am working on my website so that I have a journal of the trip and so that those who are interested can share our photos and my musings.

Happy Monday...

10 February 2011

Cape Agulhas: The Meeting of Great Oceans ... and Us

Today we drove to Cape Agulhas, where the Atlantic and Indian Oceans meet.  It was 2 1/2 hours each way, but the drive was nice and it was good experience.  The drive was enough for me, though:  I'm happy to stay out of the car for a day tomorrow.

Philip drove Monday, Tuesday, and yesterday, so today was my first try at the helm of the car, driving on the left side of the road.  It came a lot more natural than I imagined it would.  I felt very comfortable with that, even if the South African driving style takes some time to get used to.

Photos below are of the town at the Cape, the marker of the meeting of the oceans, and one of just the Indian Ocean and a boat bobbing in its waves:



Day Six: Cape Town, Stellenbosch, and Franschhoek

Cape Town was lots of fun and we saw so much:  we took the cableway up to the top of Table Mountain, saw museums and gardens, explored neighborhoods, and took a day to drive down the Cape to the lighthouse at Cape Point and to the Cape of Good Hope.  Along the way we saw the penguin colony at Boulders and the wild Cape Baboons.

Today is Thursday, so yesterday was our day to decamp from the city and head into the Winelands and then to another hotel, somewhere between Kleinmond and Hermanus.  The drive was through some very spectacular scenery, along some roads that were harrowingly narrow and curvy.  We stopped for lunch at a wonderful wine estate just out of Stellenbosch and had one of the best meals I can remember for a long time.  We also stopped at two other wineries in Franschhoek to do some tasting ... and buying.

Thereafter, we headed over the mountains and through the passes to Arabella.  We arrived last night at about six o'clock, dog tired, too tired to even think of doing anything but ordering room service and watching the dusk settle in over the bay.  Last night the sky was so black and the stars so vivid.

Today we're set to drive to the point where the Indian and Atlantic Oceans meet, about 2 1/2 hours southwest.  It's not nearly as dramatic as Cape Point, but how can we resist a visit to the Indian Ocean?!

(I would post photos but the Internet connection at our hotel is so horrible that it'd be checkout time before they uploaded!)

05 February 2011

Cape Town, Day One

A full first-day of sightseeing here in Cape Town.  Weather was very moderate, about 75, low humidity, and cloud-free.  We had a late breakfast in the Green Market Square, then went to the Castle of Good Hope (via the Parade Grounds, next to the District Six Museum, on to the South African National Gallery, and then strolled through a botanical gardens and The Company Gardens.

On our way back from the gardens we made a failed attempt to visit the De Waterkant neighborhood:  we didn't find what we were looking for and, when the area started to feel unsafe/uncertain, we threw in the towel, stopped for a snack, did some souvenir shopping, and headed back to the hotel for a bit of rest and blogging.

Here are some photos of our day, with, of course, more to follow later on my website; City Hall from the Parade Grounds (Table Mountain in the background); Castle of Good Hope; Green Marketplace:




Uneventful Travel is Good Travel & Seeing Cape Town in Daylight

We made it to Amsterdam and onward to Cape Town without any issue whatsoever.  Even through travel tales-of-woe make for interesting story telling, they're never fun to experience in the first place, so I'm glad to have nothing exciting to offer.

That said, here's a quick rundown:  our flight from Dulles left on-time and owed to a strong tail wind, arrived into Amsterdam about 6 1/2 hours later, which was almost two hours early.  Our Cape Town flight left on-time as well, lasted it's nearly twelve hours, and we arrived into Cape Town about five minutes early.  Bags arrived in-tact and on-time, and our driver was there as expected.  The hotel check-in was a breeze and the room is wonderful, including its views.

Here are photos taken from our suite's living room.  It was dark when we got in this morning, so imagine how breathtaking to see this as our first daylight impression!  (Lot's more narrative and photos coming on my website in a couple of weeks.)




03 February 2011

Packing Hell

For me, the worst part of the trip may be the packing to go on it.  It seems like such a chore:  figuring out what to take, figuring out what to exclude, and trying desperately not to forget anything.  I can only imagine what my former colleague is going through as he plans for a year-long tround-the-world trip!  My mother once said:  "As long as you have your passport and your American Express, you've got all you need.  Buy the rest when you get there."  I try to keep those words in mind.

In the end, we ended up comingling our stuff into two bags, a garment bag and a standard, expandable wheelie.  We each have a carry on and a shoulder bag for our aboard crap.  Not too bad.

As I type I'm at Dulles, awaiting boarding time.  Ahead of us lies about twenty hours of flying.  It's about five o'clock now and we won't arrive into Cape Town until eleven o'clock tomorrow night, and likely not to the hotel until the wee hours of the day after tomorrow.  From everything I've seen, South Africa will be well worth it.

Oh, good news on the seat front, if anyone read my earlier blog posting:  we got our requestged seats at check-in.  I still think that these "alliances" need to do some work on integrating their operations in a way that helps the passenger and not just the airlines.

Cape Town, here we come ... well, really Amsterday, here we come ... then Cape Town.  :-)

02 February 2011

Airline "Alliances": How Delta Does a Craptacular Job With Theirs

We're caught in the hell that is airline "alliances."  The airlines present these codeshare and marketing agreements as ways to seamlessly travel across the globe, on different airlines, without any problems.  Wrong.  When we booked our flights to South Africa back in December, we chose to book on Delta's website, on a KLM plane, with a Delta number.  We did this because we got the same fare as KLM was offering, but KLM's wouldn't allow us to earn Delta miles.  (First not-seamless issue.)
 
We bought our tickets, chose our flights, and thought we were all set.  Wrong again:  we'd requested seats on the seat map that Delta had on its site that were premium seats that cost hundreds of Euro more.  Of course, the site didn't tell us this or give us any hint.  What it did do was put us into seat-selection purgatory.  When we discovered our error (about a month before departure), Delta could do nothing about our seats because we were flying KLM; KLM could do nothing about our seats because we had bought the tickets through Delta.  Seamless, right?  No.
 
KLM opens its online check-in winder thirty hours ahead of departure, so I went online to check in today.  Of course, we can't.  KLM's site won't let us, neither will Delta's.  Calling KLM gets us connected to Stateside Delta; Stateside Delta tells us to call KLM web support.    It's particularly frustrating because both of our flights are full and the idea of a middle seat for twenty hours of flying is discouraging, to say the least.
 
I've had similar issues with codeshares over the years, so it's not unique to Delta or Sky Team, but it is infuriating nonetheless.  What I think is that, if airlines are in these codeshare agreements, such that I have a Delta flight number, it should be a seamless experience.  Hell, even if it weren't seamless they could be more transparent about what's going on behind the scenes.  (Try this:  "If you choose these seats they will cost $XXX extra.  Once you choose them you cannot change them until you check in at the airport.")  Honestly, no industry, except maybe the mobile telephone industry, is so adept at alienating it's customer base.
 
All that said, twenty hours in between two strangers wouldn't be the end of the world, not even by a long stretch.  But, it's just frustrating when a customer does everything the correct way, unaware that the system is designed for failure.  Silly and pointless.
 
Okay, on to packing for the trip!

28 January 2011

Snow Day. Sort Of.

Wednesday morning we awoke to a dusting of snow, with sleet piling on top of it.  Quickly that all changed to rain and we dealt with a day of cold rain.  About three o'clock in the afternoon it all changed--very quickly--to snow.  Very heavy, very wet snow.  And it was coming down so hard that, even though it was still 35 degrees, it wasn't melting as quickly as it was falling.

All of this made for a disastrous commute--for those driving.  People reported twelve- and fifteen-hour commutes.  Myself, well, I made it home in twenty minutes and thought that, at least this month, my exorbitant rent may have been worth it.  (Nightmarish tales of 1/2-day-long commutes here:  http://www.wtop.com/?sid=2250574&nid=25)

Some photos Philip took of the snow from the balcony:





Yesterday (Thursday) we were allowed to work from home.  I took advantage of that:  I slept until 8:20, then booted up my computer, and went about my normal routine, though in my house clothes, and with ready access to the water-cooker and tea.  Very nice--and productive--day.